Privacy Policy
Palvelulinkki Oy
Last Updated: June 4, 2025
1. Controller of Personal Data
Palvelulinkki Oy
Business ID: 3531510-9
Address: Savikkosaarentie 2 B 4, 60560 Seinäjoki, Finland
Email: asiakaspalvelu@palvelux.fi
2. Contact Person for Data Protection Matters
Name: Jani Latvala
Email: jani.latvala@palvelux.fi
3. Name of the Register
Palvelulinkki Oy’s Customer and Marketing Register
4. Purpose and Legal Basis for Processing Personal Data
Palvelulinkki processes personal data for the following purposes:
- Managing customer relationships, communication, and service delivery
- Service development and customer feedback collection
- Invoicing and payment processing
- Marketing and customer communication (e.g., newsletters and campaigns)
The processing is based on:
- Performance of a contract (e.g., ordered services)
- Consent of the data subject (e.g., newsletter subscription)
- Legitimate interest of the controller (e.g., customer relationship management and marketing)
- Legal obligation (e.g., accounting requirements)
5. Data Content of the Register
The register may contain the following information:
- Name, company name, and business ID
- Contact details: email, phone number, address
- Customer relationship details: ordered services, invoicing details, correspondence
- Marketing permissions and prohibitions
- Analytics data on website usage (e.g., page views and clicks)
6. Regular Sources of Information
Information is primarily collected directly from the data subject in connection with customer relationships or contact (e.g., web forms, emails, contracts, chat services). The information may also be supplemented from public business registers (e.g., Finnish Business Information System YTJ).
7. Disclosure and Transfers of Data
Personal data will not be disclosed to third parties without the data subject’s consent unless required by law (e.g., authorities).
Trusted subcontractors may be used for technical service provision and analytics purposes. They process personal data on behalf of and under the instructions of Palvelulinkki Oy.
8. Transfers of Data Outside the EU/EEA
As a rule, data is not transferred outside the EU or EEA. If the technical implementation of a service requires such a transfer (e.g., cloud services), it will always be done using appropriate safeguards in accordance with the GDPR (such as standard contractual clauses adopted by the European Commission).
9. Data Retention Period
Personal data is stored for as long as necessary for the purposes for which it was collected or as required by law (e.g., accounting obligations).
Marketing-related data will be deleted when the data subject withdraws their consent or requests erasure.
10. Rights of the Data Subject
The data subject has the following rights:
- Right to access their personal data
- Right to request rectification of inaccurate data
- Right to request erasure of data (under certain conditions)
- Right to object to or restrict processing
- Right to withdraw consent (e.g., unsubscribe from newsletters)
- Right to data portability
- Right to lodge a complaint with a supervisory authority (Data Protection Ombudsman in Finland)
To exercise any of the above rights, please contact: asiakaspalvelu@palvelux.fi
11. Security of Personal Data
Palvelulinkki Oy ensures appropriate technical and organizational security measures to protect the personal data. Access to data is restricted to employees and partners who need the data to perform their tasks.
12. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies for functionality, analytics, and marketing purposes. You can manage your cookie preferences through our Cookie Policy available on the website.
13. Changes to the Privacy Policy
Palvelulinkki may update this Privacy Policy from time to time. Significant changes will be communicated on our website. We encourage you to review this policy regularly.
Jos haluat tutustua suomenkieliseen tietosuojaselosteeseen löydät sen täältä: Tietosuojaseloste